Legal information and privacy
What this site does with your data, and where you can complain.
Site owner
This site belongs to Alfonso Cesarano Santaella, who works as Chef Sarano, a private chef in Viana do Castelo.
Contact: +351 932 947 502 (phone and WhatsApp).
Privacy
The site does not use cookies and does not store data in your browser.
To count visits, it uses Cloudflare Web Analytics, which does not use cookies and only produces aggregate statistics. It does not identify visitors.
When you contact the chef by WhatsApp or phone, the details you send (name, number, date, location, allergies) are used only to reply and to prepare the quote and the service. They are not sold or passed to third parties. Your WhatsApp message is also subject to WhatsApp’s terms.
You can ask to access, correct or delete your data through the same contact details. If you think your data has not been handled properly, you can complain to the Comissão Nacional de Proteção de Dados (CNPD), the Portuguese Data Protection Authority.
Alternative dispute resolution
In a consumer dispute, you can turn to CIAB – Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo, the consumer arbitration court), which covers the Viana do Castelo municipality.
You can find more information about alternative dispute resolution bodies on the Portal do Consumidor (the official consumer portal).
Complaints book (Livro de Reclamações)
You can submit a complaint in the Livro de Reclamações Eletrónico, the official electronic complaints book.